A VA Higher Level Review (HLR) gives veterans an opportunity to have a senior reviewer look over their disability claim without introducing new evidence. This process can be pivotal for veterans who feel the initial decision was incorrect or based on a misunderstanding of their records. Here are practical tips to maximize the chances of a successful outcome with an HLR.
1. Fully Understand the Initial Decision
Before filing for an HLR, review your VA decision letter to identify why the claim was denied or rated lower than expected. This letter provides insight into the evidence the VA considered, and why it did not meet the requirements for the benefit or rating you sought.
•Tip: Make notes on each point the VA reviewer made in the denial, so you can address these specific areas in your HLR request.
2. Submit a Clear and Focused Request for HLR
When completing VA Form 20-0996 for a Higher Level Review, be clear and concise about why you’re requesting the review. State specific errors or areas where you believe the VA misinterpreted the evidence.
•Example: If the denial states a lack of service connection, specify where in your records this connection is demonstrated.
3. Consider Requesting an Informal Conference
The informal conference option allows veterans or their representatives to speak directly with the senior reviewer to clarify details in the claim. This phone conversation can help draw attention to specific evidence and correct any misunderstandings.
•How to Prepare: Before the call, review your claim’s details and identify key points you want to clarify. Keep notes to stay organized during the conversation.
4. Organize Your Evidence for Review
While new evidence isn’t allowed in an HLR, you can ensure your existing evidence is well-organized and easily accessible in your VA records. Make sure all relevant documents are correctly uploaded in the VA system or submitted before filing the HLR.
•Tip: If any critical document appears to be missing, consider filing a Supplemental Claim instead of an HLR, as this allows new evidence to be submitted.
5. Seek Assistance from a Veterans Service Organization (VSO)
Veterans Service Organizations are invaluable resources when filing an HLR. VSOs have extensive experience with the VA appeals process and can help review your claim, prepare the HLR form, and even represent you in the informal conference.
•Tip: Look for VSOs experienced with your specific type of disability claim, as they may have unique insights into successful appeals.
6. Track Your HLR Status Online
The VA’s eBenefits portal or VA.gov website allows veterans to track the status of their claims, including Higher Level Reviews. Staying updated on your appeal’s progress helps you stay informed and allows you to promptly address any issues that may arise.
7. Be Patient and Persistent
The HLR process generally takes about 4-5 months. While it may feel lengthy, the additional review can be worth the wait if it means receiving a fair and accurate decision. Keep in contact with your VSO or representative for updates and guidance throughout the wait.
Conclusion
The Higher Level Review offers veterans a valuable option for having their claims reevaluated by an experienced VA reviewer. By understanding the initial decision, preparing a clear HLR request, and taking advantage of resources like informal conferences and VSO support, veterans can improve their chances of success. Veterans Valor is here to support veterans in navigating this process, ensuring they receive the benefits they’ve earned.
